Shipping policy

We at Umildo know how important it is to receive your purchased products in the finest condition and on time. So, we use a large network of couriers to deliver your products to you as early as possible.
  • Free shipping is available PAN India for all prepaid orders.
  • For all COD Orders, Rs. 99 would be charged.
  • We ship all our orders between 3-5 business days. Customization orders generally take 3-5 business days extra to get the product personalized as per your needs. 
  • All the items are carefully checked and packed accordingly to avoid any form of damage
  • Once your shipment is handed over to the courier company, we will send you a notification confirming the shipment of the order
  • These notifications will contain the tracking number and Courier Company’s website detail
  • Tracking numbers for orders shipped might take around 24 business hours to become active on the courier partner’s website
  • If shipping is being delayed for any reason because the ordered item is out of stock or there is an unusual delay in fulfilling an order, we will notify you by e-mail or by call
  • If you have a registered account with us, you may track the status of your orders under My Account section
  • VAT/customs taxes and duties are not under our control and we are not responsible for the same. VAT/custom and import duties are not included in our ordering process and it will solely be the responsibility of the customer
  • Please note that all Courier companies will make 2 delivery attempts only
  • If a courier service is not available in your area, we will contact you and try to find another convenient delivery location served by our courier partners
  • In the event that the recipient is unavailable, the future modes operand is at the sole discretion of the courier company and www.umildo.com will have no responsibility in this regard
  • If a non-delivery or late delivery occurs due to a mistake by the user (i.e. wrong or incomplete name or address or recipient not available) any extra cost spent by www.umildo.com for re-delivery shall be claimed from the User placing the order
  • Please note that your shipping address cannot be changed or revised once the order has been shipped